Rental Associate/Receptionist

General Requirements:

• Must be Reliable, Responsible, and a Team Player.
• A year or more of experience in one or more of the following areas: Customer Service Associate, Front Desk Representative, Rentals or similar role.
• Excellent Customer Service Skills.
• Confidence in working with computers and technology and the ability to learn new programs.
• Ability to be resourceful and proactive when issue arise.
• Profession Attitude and Appearance.
• Excellent Organization Skills.
• Multi-tasking and Time-management skills.
• Excellent written and verbal communication skills.
• High School Degree Required

Time will be split between Rentals and Reception.

Key Responsibilities and Accountabilities:

• Greet and welcome all customers promptly and courteously as they enter the store and direct them to the correct person or department.
• Schedule and modify rental bookings, help customers through rental process from start to finish.
• Answer all calls promptly and courteously, answer any questions to the best of your ability, direct to the correct person or department, or take detailed messages when necessary.
• Successfully complete training on in-house programs to ensure efficiency on daily responsibilities to help achieve company goals.
• Ensure reception and rental area is tidy and presentable at all times.
• Provide basic and accurate information in-person and via phone/email.
• Clean and move rentals as needed.
• Other tasks as required.

MUST BE AVAILABLE NIGHTS & WEEKENDS.

Competitive Benefits Package Includes:

Retirement – 401

Healthcare, Dental, Eye, and Prescription

Supplemental Insurances (Aflac, American Fidelity)

Performance Incentives

Paid Vacation

Paid Holidays

Rotating Days Off